Introduction
Innovative Physiotherapy Solutions provides physiotherapy assessment, treatment, and rehabilitation services. The information on this website is provided for general guidance and does not replace professional clinical assessment.
Terms & Conditions
Last updated:
These Terms & Conditions govern your use of the Innovative Physiotherapy Solutions website and the services we provide. By using our website or attending our clinic, you agree to these terms.
Services Offered
We offer a range of physiotherapy and rehabilitation services as described on our Services page. Specific treatments are provided only after an appropriate clinical assessment, and we may decline to provide a service if it is not clinically appropriate.
Appointments & Cancellations
Appointments can be booked by phone, by chat, or via the contact form on this website. We ask for as much notice as possible if you need to cancel or reschedule. Late cancellations or missed appointments may incur a fee.
- Please arrive a few minutes early to complete any required forms.
- If you are running late, please let us know — we may need to adjust your appointment.
- Repeated missed appointments may affect your ability to book with us in future.
Payment
Payment is due at the time of service unless alternative arrangements have been agreed in advance. Accepted payment methods and any applicable fees will be confirmed at booking.
Patient Responsibilities
To help us deliver safe and effective care, we ask that you:
- Provide accurate information about your health, symptoms, and medical history.
- Follow the treatment plan agreed with your clinician, and let us know if something is not working.
- Raise any questions or concerns about your care with your clinician or our team.
Limitation of Liability
Our website provides general information only. It is not medical advice and should not be used in place of a consultation with a qualified clinician. To the extent permitted by law, we are not liable for any loss arising from reliance on information on this website without a clinical consultation.
Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have any questions about these Terms & Conditions, please contact us.
Contact our team if you have questions about this document.